Due to Customs regulations we are unable to deliver to destinations outside THE UK. Sorry
UK Deliveries
We use FedEx for most of our UK deliveries.
Our delivery service in the vast majority of cases is a 24 hour service but is only guaranteed by FedEx as a 48 hour service. Certain UK addresses such as the Highlands and Islands have a 48 hour service. Our normal delivery days are Tuesday to Friday. UK Standard delivery times are between 9.00am and 5.00 pm. Saturday deliveries can be arranged, but are considerably more expensive. Please contact Robin or Celia to arrange these.
Tracking Deliveries
When FedEx collect and scan a parcel onto their system an email is automatically sent to the email address our customer has supplied us. That email gives a consignment number and a link to the FedEx Website so that you can check the status of the parcel.
Deliveries at Destinations.
At the Delivery Address , should there be no one to sign for the Hamper, and if appropriate, FedEx will leave the parcel in a safe place (such as a garage or with a neighbour) and will card the recipient. Should you not wish the parcel to be left safe please inform us on the “SPECIAL DELIVERY INSTRUCTIONS” on the order form.
If you have any further queries please contact Robin or Celia on 01667 451051, or email info@scottishfood.co.uk